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Chat Bitly

Chat Bitly

Order management

Chat Bitly Your Social Commerce Sales Helper

Selling through Marketplace channels remains popular for online businesses, but Social Commerce is another vital channel, especially for products that require discussion before purchase. Therefore, having an order management system for Social Commerce channels is crucial for online stores, as these channels do not yet have as comprehensive order management capabilities as Marketplaces do.

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Challenges of Selling Through Chat (Social Commerce)

Payment Challenges Without an order management system or a payment gateway, stores often provide bank account numbers or QR codes for customers to transfer money via banking apps. This forces customers to leave the chat to make the transfer and attach the payment slip, which can lead to loss of interest, change of mind, or even increased risk of fraudulent slips, resulting in lost products and revenue for the store.

Payment Challenges

Without an order management system or a payment gateway, stores often provide bank account numbers or QR codes for customers to transfer money via banking apps. This forces customers to leave the chat to make the transfer and attach the payment slip, which can lead to loss of interest, change of mind, or even increased risk of fraudulent slips, resulting in lost products and revenue for the store.

Order Management Order management can be slow and inefficient since it involves manual tallying of orders and payment confirmation. Stores need to verify each payment before shipping products. In cases of high volume, important customer details might be overlooked, leading to missed or delayed deliveries.

Order Management

Order management can be slow and inefficient since it involves manual tallying of orders and payment confirmation. Stores need to verify each payment before shipping products. In cases of high volume, important customer details might be overlooked, leading to missed or delayed deliveries.

Customer Data Management Although chat platforms provide some features to log conversation history, they are not designed to organize customer information systematically, such as creating customer profiles automatically or segmenting customers for future marketing efforts.

Customer Data Management

Although chat platforms provide some features to log conversation history, they are not designed to organize customer information systematically, such as creating customer profiles automatically or segmenting customers for future marketing efforts.

Payment Challenges Without an order management system or a payment gateway, stores often provide bank account numbers or QR codes for customers to transfer money via banking apps. This forces customers to leave the chat to make the transfer and attach the payment slip, which can lead to loss of interest, change of mind, or even increased risk of fraudulent slips, resulting in lost products and revenue for the store.

Payment Challenges

Without an order management system or a payment gateway, stores often provide bank account numbers or QR codes for customers to transfer money via banking apps. This forces customers to leave the chat to make the transfer and attach the payment slip, which can lead to loss of interest, change of mind, or even increased risk of fraudulent slips, resulting in lost products and revenue for the store.

Order Management Order management can be slow and inefficient since it involves manual tallying of orders and payment confirmation. Stores need to verify each payment before shipping products. In cases of high volume, important customer details might be overlooked, leading to missed or delayed deliveries.

Order Management

Order management can be slow and inefficient since it involves manual tallying of orders and payment confirmation. Stores need to verify each payment before shipping products. In cases of high volume, important customer details might be overlooked, leading to missed or delayed deliveries.

Customer Data Management Although chat platforms provide some features to log conversation history, they are not designed to organize customer information systematically, such as creating customer profiles automatically or segmenting customers for future marketing efforts.

Customer Data Management

Although chat platforms provide some features to log conversation history, they are not designed to organize customer information systematically, such as creating customer profiles automatically or segmenting customers for future marketing efforts.

How MyCloud Can Solve These Problems?

MyCloud Chat bitly

How MyCloud Can Solve These Problems?

At MyCloud Fulfillment, we provide the Chat Bitly feature, a link that makes Social Commerce sales easier and more convenient. This link handles everything—from summarizing orders, making payments, to processing deliveries—all in one place. Plus, it also collects sales data that can be used for future marketing efforts.

Stores can create a Bitly link for an order and send it to customers for payment. Once the payment is confirmed, the system automatically sends the order to the warehouse management system for packing and shipping.

Features of MyCloud Chat Bitly

Custom Link and Landing Page

A customized link and landing page for each store that helps customers access and make purchases conveniently.

Custom Link and Landing Page A customized link and landing page for each store that helps customers access and make purchases conveniently.

Easy Chat Sales

Create order links to share directly with customers through chat, including payment details for ease and speed.

Payment and Slip Upload

Customers can easily make payments and upload slips through the system, enhancing order processing efficiency.

Automatic Status Update

Once payment is received, the system automatically updates the status on the “Payment Record” page with a slip image, minimizing errors.

Status Check Link via SMS

Automatically send a status-check link via SMS, allowing customers to track their order and packing status at any time.

Frequently Asked Questions About MyCloud Chat Bitly

The main issues with selling products via chat channels are payment management, order processing, and systematic customer data collection. Payments often require customers to leave the chat to make a bank transfer and upload a slip, leading to the possibility of cancellations or counterfeit slips. Moreover, managing orders and customer data manually can cause delays and errors.

MyCloud Chat Bitly makes selling through Social Commerce easier by allowing sellers to create a purchase link that can be sent to customers instantly. Customers can pay and upload payment slips conveniently, and the system automatically updates the order status and sends the details to the warehouse for packing and shipping. This ensures fast and efficient order management.

The features of MyCloud Chat Bitly include

  1. a customized link and landing page for stores.
  2. the ability to create an order link for sharing with customers via chat.
  3. easy payment and slip upload.
  4. automatic status updates after payment.
  5. the ability to send an SMS link for tracking the order status, allowing customers to check the status of their shipments at any time.